UX Researcher

Job Description

We are on the lookout for a creative and detail-oriented UX Researcher to join our team in Pretoria. In this pivotal role, you will conduct user research to inform design strategy and drive product innovation. With a focus on understanding user needs and behaviors, you'll help shape user experiences that are not only functional but also delightful.

Responsibilities

• Design and conduct user experience studies, including A/B tests and usability tests.
• Collaborate with product teams to ensure user needs are prioritized.
• Create detailed reports on user research findings for various stakeholders.
• Manage the logistics of user research sessions, including recruiting participants.
• Stay updated on industry trends and best practices in UX research.
• Build relationships with users to foster long-term engagement and feedback.

Requirements

Education

• Bachelor's degree in Design, Interaction Design, or related field
• Master's degree preferred

Experience

• 4+ years of experience in UX research and design

Technical Skills

• Survey Design
• Statistical Analysis Software
• Visual Communication

Soft Skills

• Team Player
• Adaptability

Languages

• English: Fluent

Advantageous

• Experience with A/B Testing: Understanding of A/B testing methodologies to optimize user experiences.
• Knowledge of UX Writing: Ability to craft user-friendly content that enhances usability.

Benefits

• Comprehensive health insurance
• Retirement savings plan with employer matching
• Work from home opportunities
• Ongoing training and career growth

Company Culture

• User-Centric: Our focus is always on the user, guiding every decision we make.
• Continuous Improvement: We believe in learning and enhancing our methods and practices regularly.