Technical Writer

Port Elizabeth Full-time R15,000 - R20,000 / Month
(R180,000 - R240,000 / Year)

Job Description

We are on the lookout for a Technical Writer with a knack for transforming complex technical information into user-friendly documentation. The ideal candidate will have experience in writing for software and be able to produce high-quality manuals, guides, and online help documentation in a timely manner.

Responsibilities

  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
  • Review and revise documentation based on peer reviews and user feedback.
  • Maintain a library of documentation files organized for easy access.
  • Integrate feedback from user testing and analytics into improving the documentation process.
  • Assist in training staff on newly documented procedures and standards.

Requirements

Education
  • Bachelor's degree in Technical Communication or related field
Experience
  • 3-5 years of experience in a technical writing role
Technical Skills
  • Content Management Systems
  • Graphic Design Software
Soft Skills
  • Problem Solving
  • Collaboration
Languages
  • English: Fluent

Advantageous

  • Experience with HTML/CSS: Basic understanding of HTML/CSS for documentation layout and structure.
  • Background in Software Engineering: Experience in software development or engineering to enhance technical understanding.

Benefits

  • Comprehensive medical aid and wellness programs
  • Annual bonus based on performance
  • Opportunities for growth and advancement within the company
  • Support for continuous learning and improvement

Company Culture

  • Diversity: We value diversity in our teams and strive for inclusivity in our workplace.
  • Work-Life Balance: We prioritize work-life balance, allowing our employees to enjoy personal time while excelling at work.
  • Respect for All: We treat all colleagues with respect and encourage open dialogue across all levels.
Status: Closed