Healthcare Administrator

Job Description

As a Healthcare Administrator in Port Elizabeth, you will oversee the day-to-day operations of our healthcare facility. This includes managing administrative tasks, ensuring compliance with health regulations, and improving patient care standards. Your role is crucial in creating a seamless experience for patients and staff alike.

Responsibilities

• Oversee office management and ensure the smooth functioning of administrative tasks.
• Ensure compliance with health and safety regulations.
• Maintain up-to-date knowledge of healthcare policies and procedures.
• Develop and implement effective patient communication strategies.
• Provide leadership and guidance to administrative staff.
• Facilitate the onboarding and training of new team members.
• Evaluate patient feedback to drive continuous improvement.
• Manage supply chain and procurement for the healthcare facility.
• Coordinate with finance to ensure accurate billing and payments.
• Participate in community outreach programs to promote health awareness.

Requirements

Education

• Bachelor's degree in Business Administration or Healthcare Management
• Master's degree in Healthcare Administration preferred

Experience

• 5+ years of healthcare administration experience

Technical Skills

• Knowledge of South African healthcare regulations
• Financial Acumen

Soft Skills

• Team Leadership
• Adaptability

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)
• Lean Six Sigma Certification - optional

Languages

• English: Fluent

Advantageous

• Familiarity with community health programs: Experience in managing or coordinating community health initiatives.
• Experience with patient satisfaction surveys: Knowledge of tools and methods to measure and improve patient services.

Benefits

• Comprehensive health insurance coverage
• Annual leave and sick leave
• Flexible working schedules
• Support for further education and training

Company Culture

• Diversity and Inclusion: We are committed to fostering a diverse and inclusive work environment.
• Continuous Learning: We believe in lifelong learning and investing in our team's growth.
• Community Engagement: We actively engage with the community to promote health and wellness.