Restaurant Manager

Job Description

As a Restaurant Manager at Top Eats, you will play a crucial role in shaping our dining experience. You will lead the team in service excellence, manage budgets, and implement marketing strategies to enhance our presence in Bloemfontein. The ideal candidate will be someone who enjoys engaging with customers and staff alike, ensuring everyone has a wonderful experience.

Responsibilities

• Supervise all front and back of house operations.
• Ensure consistent food quality and presentation.
• Incorporate customer feedback into restaurant practices.
• Manage team scheduling and payroll processes.
• Collaborate with kitchen staff to develop new menu items.
• Conduct performance reviews for team members.
• Engage with guests to promote a positive dining experience.
• Monitor compliance with food safety regulations.
• Develop and maintain partnerships with local suppliers.
• Plan and execute events and promotions to increase restaurant visibility.

Requirements

Education

• High School Diploma or equivalent
• Degree in Business Administration or Culinary Arts is a plus

Experience

• 5+ years of experience in a restaurant leadership role

Technical Skills

• Operational Management
• Customer Service

Soft Skills

• Team Leadership
• Time Management

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Local Market Knowledge: Strong understanding of the local dining scene and customer preferences.
• Event Planning Experience: Experience in organizing and coordinating events or catering services.

Benefits

• Comprehensive health insurance coverage
• Generous staff meal allowance
• Flexible scheduling options
• Professional development opportunities

Company Culture

• Community Engagement: We actively engage with and support our local community.
• Sustainability: We are committed to sustainable practices and responsible sourcing.
• Continuous Improvement: A focus on growth and development for both staff and the business.