E-commerce Manager

Job Description

We are seeking a skilled E-commerce Manager to optimize our digital presence and boost online sales. You will lead our marketing efforts, analyze market trends, and implement strategies to drive customer engagement and loyalty.

Responsibilities

• Drive customer acquisition and retention through compelling online user experiences.
• Implement SEO strategies to increase organic visibility and sales.
• Lead team meetings to align strategies and objectives across departments.
• Respond to customer inquiries and complaints effectively, ensuring high satisfaction levels.
• Stay updated on emerging e-commerce technologies and tools to improve operations.

Requirements

Education

• Bachelor's degree in Marketing, Business Management or a related field
• Master's degree in Digital Marketing is an advantage

Experience

• 3-5 years of experience working in an e-commerce environment

Technical Skills

• Social Media Marketing
• Email Marketing

Soft Skills

• Problem Solving
• Adaptability

Certifications

• Advanced Google Ads Certification
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience in user experience (UX) design principles: Understanding of UX principles to enhance online shopping experience.
• Familiarity with customer relationship management systems: Experience managing customer relationships through CRM software.

Benefits

• Comprehensive healthcare plan including mental health support
• Generous leave policies and holiday pay
• Employee discounts on products and services
• Team-building events and outings

Company Culture

• Continuous Learning: We believe in lifelong learning and provide resources for skill development.
• Respect and Transparency: Our company values open communication and mutual respect among all team members.
• Community Engagement: We support community initiatives and encourage employees to participate.