Technical Writer

Job Description

Join our energetic team as a Technical Writer in Johannesburg. Your main goal will be to produce clear and comprehensive documentation for our software applications, aiding both developers and users. This role involves collaborating closely with engineers and project managers to gather information and articulate technical concepts clearly.

Responsibilities

• Draft user guides, API documentation, and other technical documents.
• Work closely with developers to understand the technical aspects of products being documented.
• Review and incorporate feedback from users to improve documentation quality.
• Maintain and update documentation throughout the software development life cycle.
• Organize and manage documentation projects to meet deadlines.

Requirements

Education

• Bachelor's degree in English, Technical Communication, or related field
• Technical writing certification is a plus

Experience

• 3+ years of experience in technical writing or related field

Technical Skills

• Technical Writing
• Documentation Tools
• Software Development Knowledge

Soft Skills

• Attention to Detail
• Communication Skills
• Collaboration

Languages

• English: Fluent

Advantageous

• Experience with Agile methodologies: Familiarity with Agile project management practices.
• Familiarity with software development tools: Understanding of tools like JIRA, Confluence.

Benefits

• Competitive salary and bonuses
• Health benefits including medical aid
• Flexible working hours
• Opportunities for professional development

Company Culture

• Collaborative Environment: We promote a collaborative atmosphere where ideas are shared openly and improvement is encouraged.
• Professional Growth: We prioritise the professional development of our employees through training and mentorship programs.