E-commerce Manager

Durban Full-time R33,333 - R50,000 / Month
(R400,000 - R600,000 / Year)

Job Description

We are seeking an experienced E-commerce Manager to lead our online strategies and drive sales growth. The ideal candidate will possess a solid understanding of online retail best practices, exceptional analytical skills, and a track record of managing successful e-commerce initiatives.

Responsibilities

  • Create and manage promotional campaigns to attract and retain customers.
  • Work with IT and web developers to enhance platform performance.
  • Lead A/B testing and conversion optimization initiatives.
  • Monitor competitors and market trends to maintain a competitive edge.
  • Develop and manage budgets, forecasts, and performance tracking reports.
  • Provide training and support for team members on e-commerce best practices.
  • Ensure compliance with digital marketing regulations and standards.

Requirements

Education
  • Bachelor's degree in Business, Marketing, or related fields
  • Master’s degree strongly preferred
Experience
  • 5+ years' experience in e-commerce or related fields
Technical Skills
  • Digital Marketing
  • Data Analysis
Soft Skills
  • Communication
  • Problem-Solving
Certifications
  • Digital Marketing Certified Associate (DMCA)
  • Certified E-commerce Consultant
Languages
  • English: Fluent

Advantageous

  • Experience with customer relationship management (CRM) systems: Hands-on experience with CRM platforms like Salesforce or HubSpot.
  • Familiarity with coding languages (HTML, CSS): Basic knowledge of HTML/CSS to assist with website modifications.

Benefits

  • Competitive salary and performance bonuses
  • Health and wellness benefits
  • Flexible working hours
  • Career growth and development opportunities

Company Culture

  • Teamwork: We foster a collaborative work environment where every team member's voice is valued.
  • Innovation: Innovation is at our core, driving us to improve our processes and solutions continuously.
  • Diversity and Inclusion: We are committed to building a diverse workforce and creating a welcoming atmosphere for all.
Status: Open