IT Support Technician

Job Description

We are looking for an enthusiastic IT Support Technician to deliver high-quality IT assistance and administration services. Work closely with our team to maintain system integrity and respond to support requests effectively.

Responsibilities

• Collaborate with IT team members to improve support processes.
• Monitor and maintain IT inventory and equipment lifecycle.
• Contribute to the development of IT policies and procedures.
• Assist in user onboarding and training sessions.

Requirements

Education

• IT certifications highly regarded

Experience

• 2+ years in a similar IT support role

Technical Skills

• Active Directory
• Virtualization Technologies

Soft Skills

• Team player
• Time management

Certifications

• Cisco Certified Network Associate (CCNA)

Languages

• English: Fluent

Advantageous

• Knowledge of scripting languages: Basic skills in scripting for automation tasks.
• Experience with remote desktop tools: Familiarity with remote access technologies for support.

Benefits

• Comprehensive health benefits
• Generous leave policy
• Professional development support
• Potential for remote work options

Company Culture

• Continuous Improvement: We focus on continuous learning and personal growth within the team.
• Positive Work-Life Balance: We promote a healthy work-life balance for our employees.
• Employee Wellness Programs: Our focus on employee wellness reflects our commitment to our staff's well-being.