Retail Manager

Job Description

Join our team as a Retail Manager in Port Elizabeth! This role requires a hands-on leader who excels in driving sales, managing inventory, and ensuring a top-notch shopping experience for our customers.

Responsibilities

• Lead daily store operations ensuring high standards of service and product availability.
• Manage and inspire the store team to exceed sales and customer service goals.
• Develop and implement training programs for new hires and ongoing staff development.
• Monitor inventory levels and coordinate with suppliers to maintain stock.
• Respond to customer feedback and implement improvements to enhance satisfaction.
• Perform regular audits and compliance checks of store operations.
• Utilize sales data to identify trends and adjust strategies accordingly.
• Promote a culture of high performance and continuous improvement.
• Collaborate with marketing to execute promotional campaigns effectively.

Requirements

Education

• Matric Certificate
• Diploma in Retail Management is an advantage

Experience

• 3+ years in a retail supervisory role

Technical Skills

• Team Management
• Budget Management

Soft Skills

• Analytical Skills
• Communication

Languages

• English: Fluent

Advantageous

• Familiarity with point of sale systems: Experience in managing and utilizing POS systems for sales tracking.
• Experience in e-commerce management: Knowledge of online retail strategies and operations.

Benefits

• Comprehensive health benefits
• Performance bonuses and incentives
• Flexible working hours
• Paid time off for holidays and personal days

Company Culture

• Respect and Inclusion: We foster an inclusive work environment where all voices matter.
• Continuous Improvement: We strive for excellence and are committed to ongoing development.
• Responsibility: We take responsibility for our actions and the community we serve.