Medical Receptionist

Job Description

We are seeking a detail-oriented Medical Receptionist to join our Kimberley healthcare team. In this role, you will deliver exceptional patient service by managing appointment schedules, coordinating patient flow, and handling sensitive patient information professionally. The ideal candidate should possess strong organizational skills and a passion for healthcare.

Responsibilities

• Assist with patient check-in and check-out processes.
• Coordinate patient appointments and manage any scheduling conflicts.
• Respond to patient emails and appointment notifications promptly.
• Maintain cleanliness and order in the reception area.
• Work with other healthcare professionals to ensure excellent patient care.
• Help with medical billing inquiries as needed.
• Maintain an organized filing system for patient records.
• Communicate effectively with patients and medical staff.
• Adhere to health and safety regulations within the facility.

Requirements

Education

• Higher certificate in health services or equivalent

Experience

• 3+ years of experience in a medical setting preferred

Technical Skills

• Patient Management Software

Soft Skills

• Organizational Skills

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Bilingual in English and Afrikaans: Ability to converse with a wider patient demographic.
• Experience in a fast-paced medical environment: Ability to thrive in high-pressure administrative roles.

Benefits

• Comprehensive health insurance
• Employee wellness programs
• Flexible working arrangements
• Professional development support

Company Culture

• Respect and Integrity: We practice respect and integrity in all our interactions, fostering a positive workplace culture.
• Innovative Solutions: We embrace innovation in healthcare delivery and administration.