Food Service Manager

Job Description

Seeking a dynamic Food Service Manager to lead our banquet and event planning teams. The ideal candidate will oversee all aspects of event execution, from conceptualization to evaluation, ensuring impeccable service and customer satisfaction.

Responsibilities

• Oversee banquet operations from planning through execution.
• Ensure that all staff are trained and equipped to provide the highest level of service.
• Maintain an organized and efficient work environment in the banquet facilities.
• Negotiate contracts with vendors to secure the best possible service.
• Plan and execute themed events, ensuring attention to detail.
• Manage inventory and supplies for banquet services.
• Develop creative solutions to meet client expectations and feedback.
• Conduct regular meetings with team members to ensure alignment on service delivery.
• Evaluate competition and adjust services accordingly.
• Assist in marketing and publicity efforts for events.

Requirements

Education

• Bachelor's Degree in Hospitality Management or related field

Experience

• Minimum of 5 years of experience in banquet services

Technical Skills

• Point of Sale (POS) Systems

Soft Skills

• Teamwork
• Negotiation

Certifications

• Hospitality Management Certification

Languages

• English: Fluent
• Afrikaans: Proficient

Advantageous

• Experience in a luxury event setting: Proven success in managing high-profile events with VIP clients.
• Certification in Food Safety Management: Knowledge of food safety regulations and practices.

Benefits

• Competitive salary with performance bonuses
• Comprehensive health and wellness benefits
• Opportunities for professional development
• Flexible work hours

Company Culture

• Customer-Centric Approach: We prioritize our clients' needs and strive to exceed expectations.
• Team Collaboration: We encourage teamwork and open communication among all staff.
• Innovation: We embrace creative ideas and encourage our employees to think outside the box.