Retail Manager

We are seeking a knowledgeable and driven Retail Manager to oversee our operations in Cape Town. The ideal candidate will have a proven track record in retail management and a passion for delivering exceptional customer service. You will be responsible for driving sales, managing staff, and ensuring operational efficiency.

Category: Retail and Consumer Services - Retail Management
Full Time

• R300,000 - R400,000 / Year
• R25000 - R33333 / Month

Closing Date: 2025-03-20
Location: Cape Town

• Oversee recruitment, training, and scheduling of store personnel.
• Monitor and evaluate employee performance and provide feedback.
• Ensure the store is visually appealing and well-stocked.
• Implement loss prevention measures and manage shrinkage.
• Build strong relationships with customers to enhance loyalty.
• Collaborate with upper management on developing long-term strategies.
• Ensure compliance with health and safety regulations.

• Bachelor's degree in Business Administration or related field
• Sales Management Proficient in sales strategies and execution.
• Inventory Control Skilled in managing stock levels and reduction of shrinkage.
• Customer Service Excellent in handling customer queries and resolutions.
• Leadership Proven ability to lead and inspire a team.
• Communication Strong verbal and written skills for effective interaction.
• Problem-solving Ability to identify issues and implement viable solutions.
• English (Fluent)
• Afrikaans (Intermediate)

• Familiarity with e-commerce platforms: Experience in managing online retail operations.
• Skills in social media marketing: Ability to effectively promote products through social channels.

• Comprehensive health and wellness program
• Retirement savings plan
• Flexible working hours
• Regular team-building events
• Opportunities for career advancement

• Innovation: We encourage out-of-the-box thinking and innovative solutions to drive our success.
• Supportive Environment: Our management fosters an open-door policy, encouraging feedback and new ideas.
• Work-Life Balance: We prioritize a healthy work-life balance to ensure our employees are happy and productive.

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