Retail Manager

Job Description

We are on the lookout for a passionate Retail Manager to oversee our store operations in Pretoria. The ideal candidate will have a wealth of experience in managing retail teams and driving sales performance. You will be responsible for maintaining high store standards, ensuring customer satisfaction, and leading by example to foster a motivated team.

Responsibilities

• Manage all aspects of the store's operational activities.
• Encourage team development through training and mentorship.
• Formulate strategies for effective stock level maintenance.
• Ensure high levels of customer satisfaction through excellent service.
• Conduct regular performance reviews of staff members.
• Evaluate daily sales performance and report to management.
• Implement merchandising strategies to enhance store appeal.
• Assist in the planning and execution of store promotions.
• Maintain a clean and safe working environment.
• Ensure compliance with legal and operational standards.

Requirements

Education

• Diploma in Retail Management or related field

Experience

• 5+ years in retail or management roles

Technical Skills

• Customer Relationship Management (CRM)
• Inventory Management

Soft Skills

• Problem-solving
• Team Building

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in visual merchandising: Ability to create visually appealing product displays to enhance sales.
• Bilingual proficiency: Ability to communicate effectively in both English and Afrikaans.

Benefits

• Annual bonus based on store performance.
• Health and wellness programs.
• Flexible work hours and leave benefits.
• Opportunities for career growth.

Company Culture

• Continuous Improvement: We are dedicated to continuous improvement and provide our team with the resources and training needed to succeed.
• Ethics and Integrity: Operating with ethics and integrity is a fundamental part of our corporate culture.
• Community Involvement: We believe in giving back to the community and supporting local initiatives.