E-commerce Manager

Durban FULL TIME R29,167 - R45,833 / Month
(R350,000 - R550,000 / Year)

Job Description

We are on the lookout for an E-commerce Manager who will be responsible for overseeing our online sales strategy and optimizing customer engagement. The ideal candidate will have a solid background in e-commerce operations and digital marketing.

Responsibilities

  • Formulate and execute online merchandising strategies.
  • Enhance user experience through A/B testing and UX research.
  • Develop promotional strategies to increase customer retention.
  • Collaborate with IT to ensure platform stability and security.
  • Manage social media presence and engagement to support e-commerce efforts.
  • Conduct market research to inform product offerings and pricing strategies.

Requirements

Education
  • Bachelor's degree in Marketing or related field
  • Master's degree is preferred
Experience
  • 3+ years of experience in e-commerce management
Technical Skills
  • PPC Advertising
  • Email Marketing Platforms
  • Customer Relationship Management (CRM)
Soft Skills
  • Leadership
  • Adaptability
Certifications
  • HubSpot Inbound Marketing Certification
  • Certified E-commerce Specialist
Languages
  • English: Fluent

Advantageous

  • Familiarity with data analytics tools: Experience in using tools for data analysis to inform marketing strategies.
  • Experience with affiliate marketing: Knowledge of affiliate marketing strategies to expand reach.

Benefits

  • Attractive compensation package including bonuses
  • Comprehensive health and wellness benefits
  • Flexible work arrangements
  • Opportunities for career growth and training

Company Culture

  • Growth Mindset: We encourage a growth mindset, supporting our team members in their personal and professional development journeys.
  • Customer-Centric Approach: Our focus on customer satisfaction drives all our actions and decisions.
  • Fun Work Environment: We believe in a positive and enjoyable work environment, where creativity thrives.
Status: Closed