IT Infrastructure Analyst

Job Description

As an IT Infrastructure Analyst, you will be responsible for supporting and optimizing our technology infrastructure. Your expertise will aid in the implementation and maintenance of systems that ensure our operations run smoothly. Collaboration with other departments to understand technical requirements is essential.

Responsibilities

• Oversee the daily operations of IT infrastructure and ensure everything is running smoothly.
• Deploy updates and patches to IT systems as required.
• Monitor network performance and optimize infrastructure components.
• Work with vendors on incident resolution and system enhancements.
• Prepare reports detailing system performance and recommendations for upgrades.
• Conduct capacity planning and manage system resources.
• Assist in the evaluation and implementation of emerging technologies.
• Ensure compliance with industry standards and security protocols.
• Participate in IT project planning and execution.
• Provide insights into technical solutions to improve overall efficiency.

Requirements

Education

• Bachelor's degree in Computer Science or related field

Experience

• 3+ years of experience in IT systems management

Technical Skills

• Networking Protocols
• Firewalls and VPNs
• Backup Solutions

Soft Skills

• Critical Thinking
• Problem Solving

Certifications

• CompTIA Security+
• ITIL Foundation Certification

Languages

• English: Fluent

Advantageous

• Participation in IT projects: Experience in supporting or leading IT infrastructure projects.
• Knowledge of emerging technologies: Awareness of new trends in IT, such as cloud computing and AI.

Benefits

• Comprehensive health insurance
• 401(k) plan with employer contributions
• Paid time off and holidays
• Work-life balance initiatives
• Access to learning and development
• Employee assistance programs

Company Culture

• Continuous Development: We invest in our employees by providing training and professional growth opportunities.
• Work-life Harmony: We strive to maintain a healthy work-life balance for our staff.
• Collaboration: Teamwork is at the heart of what we do; we collaborate to achieve common goals.