Technical Writer

Job Description

We are seeking a Technical Writer to join our Stellenbosch team. You will create and maintain user manuals, guides, and technical documentation. Ideal candidates should have a knack for translating complex information into clear, user-friendly content.

Responsibilities

• Write clear, concise documentation for software applications.
• Participate in product design reviews to document features and functionalities.
• Update and maintain existing documentation to reflect product changes.
• Conduct user research to identify information needs and improve content usability.
• Coordinate with cross-functional teams to gather information for documentation.
• Manage multiple documentation projects simultaneously while meeting deadlines.

Requirements

Education

• Bachelor's degree in Communication or a related field

Experience

• 3-5 years of technical writing experience

Technical Skills

• Content Management Systems
• Graphic Design Software

Soft Skills

• Time Management
• Verbal Communication

Languages

• English: Fluent

Advantageous

• Knowledge of SEO best practices: Skilled in optimizing documentation for search engines.
• Experience with multimedia documentation: Ability to create video tutorials or infographics.

Benefits

• Health and wellness programs
• Generous leave policies
• Employee recognition programs
• Training and development opportunities

Company Culture

• Respect and Inclusivity: We value diverse perspectives and aim to build a workplace inclusive of all.
• Work-Life Balance: Our team enjoys a healthy work-life balance, supported by our flexible policies.