Program Support Clerk

Job Description

We are searching for a dedicated Program Support Clerk to assist in administrative and program support. The ideal candidate will play a vital role in coordinating program activities, managing records, and providing exceptional customer service to our stakeholders.

Responsibilities

• Help implement program activities and initiatives.
• Keep accurate records of program participation.
• Engage with stakeholders to gather feedback.
• Draft and manage documentation related to program operations.
• Assist in the preparation of presentations for stakeholders.
• Use software tools to update databases and manage information.
• Participate in team meetings to discuss program progress.
• Facilitate communications between the program team and volunteers.

Requirements

Education

• Matric certificate or equivalent
• Diploma in Office Administration or similar

Experience

• 2-3 years of experience in administrative support within a non-profit

Technical Skills

• CRM Software
• Google Workspace

Soft Skills

• Flexibility
• Attention to Detail

Languages

• English: Fluent

Advantageous

• Database Management Skills: Experience in maintaining and updating database systems.
• Program Evaluation Skills: Understanding of program evaluation and assessment processes.

Benefits

• Comprehensive health insurance.
• Paid time off and leave options.
• Training and development programs.
• Supportive work culture.

Company Culture

• Inclusive Environment: We celebrate diversity and aim to create an inclusive work environment for all staff.
• Passion for Service: Our team is passionate about serving and helping the community.
• Resilience: We encourage resilience and adaptability in the face of challenges.