IT Support Technician

Bloemfontein FULL TIME R15,000 - R25,000 / Month
(R180,000 - R300,000 / Year)

Job Description

We are searching for a dedicated IT Support Technician to join our Bloemfontein team. The ideal candidate will possess strong problem-solving skills and a customer-focused mindset, providing technical support to clients and ensuring efficient operations.

Responsibilities

  • Provide first-level support for all IT-related queries.
  • Assist users with troubleshooting issues related to networking.
  • Implement software updates and security patches.
  • Manage backup and recovery procedures for data integrity.
  • Work closely with external vendors for hardware repairs.
  • Ensure proper documentation of all IT support activities.

Requirements

Education
  • National Certificate in Information Technology
Experience
  • 3+ years in IT support or similar roles
Technical Skills
  • Linux Operating Systems
  • Technical Support
Soft Skills
  • Problem-Solving
  • Adaptability
Certifications
  • ITIL Foundation Certification
Languages
  • English: Fluent

Advantageous

  • Cisco Networking Certifications: Knowledge of Cisco networking equipment and configurations.
  • Experience with VoIP Systems: Familiarity with Voice over IP technologies.

Benefits

  • Comprehensive health benefits package
  • Paid time off and holidays
  • Training and development opportunities
  • Flexible working arrangements

Company Culture

  • Supportive Team: Our team supports each other in achieving common goals.
  • Innovation Driven: We encourage innovation and new ideas to enhance our services.
  • Open Communication: We believe in open communication and feedback at all levels.
Status: Closed