Retail Manager

Job Description

We are seeking a driven and experienced Retail Manager to oversee our store operations in Durban. The ideal candidate will have a passion for retail and a track record of managing teams effectively. You will be responsible for maximizing sales, improving customer satisfaction, and ensuring our store meets its operational targets.

Responsibilities

• Supervise daily operations to ensure smooth functioning.
• Inspire and lead the retail team to achieve sales targets.
• Create promotional campaigns to enhance sales.
• Manage stock levels and oversee replenishment processes.
• Foster a positive shopping environment for customers.
• Prepare sales forecasts and budget reports.
• Train new hires and conduct team-building exercises.
• Ensure adherence to safety and health regulations.
• Maintain up-to-date knowledge of product offerings.
• Respond to customer feedback and adapt strategies.

Requirements

Education

• Bachelor's degree in Retail Management or related field

Experience

• 5+ years of experience in retail or sales

Technical Skills

• Inventory Management
• Customer Service Excellence

Soft Skills

• Leadership
• Adaptability

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Previous experience as a store manager: Experience managing a store and understanding the complexities involved.
• Familiarity with digital marketing strategies: Knowledge of how to leverage social media and online platforms for sales.

Benefits

• Salary with annual performance review
• Work-life balance initiatives
• Generous staff discounts and perks
• Supportive team environment

Company Culture

• Inclusive Workplace: We value diversity and inclusion in our workforce, welcoming all backgrounds.
• Innovation-Driven: We thrive on innovation and encourage creative ideas from our team.
• Supportive Management: Our management team is dedicated to supporting staff in their roles.