Business Analyst

Job Description

We are seeking a Business Analyst to join our dynamic team in Cape Town. The ideal candidate will be adept at bridging the gap between IT and the business, ensuring that our technology solutions align with business goals. You will work closely with stakeholders to define requirements and provide insights that drive our projects.

Responsibilities

• Liaise with IT and business units to ensure alignment on new initiatives.
• Develop use cases and user stories to guide software development.
• Prepare presentations to communicate analysis findings to stakeholders.
• Identify risks and develop mitigation strategies.
• Ensure timely delivery of project milestones and objectives.
• Support team members in project-related tasks and initiatives.

Requirements

Education

• Master's degree in Business Administration or related field
• Certification in Agile or Scrum methodologies is a plus

Experience

• 5+ years of experience in business analysis with a focus on IT projects

Technical Skills

• Agile Methodologies
• User Acceptance Testing

Soft Skills

• Interpersonal Skills
• Adaptability

Certifications

• Agile Certified Practitioner (PMI-ACP)

Languages

• English: Fluent

Advantageous

• Experience with data visualization tools: Familiarity with tools such as Tableau or Power BI for presenting data.
• Knowledge of customer relationship management (CRM) software: Experience with CRM tools for managing customer interactions.

Benefits

• Comprehensive health insurance
• Retirement savings plan with employer contribution
• Continuous learning and development programs
• Work-life balance initiatives
• Employee assistance programs

Company Culture

• Diversity and Inclusion: We are committed to fostering a diverse workforce and inclusive environment.
• Employee Empowerment: We empower our employees to take initiatives and make impactful decisions.
• Work-Life Balance: We value a healthy work-life balance and support flexible working arrangements.