E-commerce Manager

Job Description

Join our dynamic team as an E-commerce Manager. You will be responsible for enhancing our online presence and sales. This role requires excellent analytical skills, a solid understanding of various e-commerce platforms, and experience with UX/UI best practices to ensure optimal customer engagement.

Responsibilities

• Direct online merchandising strategies to highlight featured products.
• Monitor and manage social media presence through effective content strategies.
• Train and mentor junior staff on e-commerce best practices.
• Facilitate partnerships with external vendors to expand product offerings.
• Implement customer feedback mechanisms to continuously improve service delivery.
• Ensure compliance with all regulatory requirements related to e-commerce operations.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or a related field

Experience

• At least 5 years of experience in e-commerce management or a related field

Technical Skills

• SEO/SEM
• Data Analysis
• E-commerce Platforms
• Digital Marketing Tools

Soft Skills

• Leadership
• Communication

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Knowledge of UX/UI best practices: Understanding of user experience and interface design principles.
• Experience with CRM software: Familiarity with marketing automation and customer relationship management tools.

Benefits

• Competitive salary package
• Health insurance
• Work-from-home options
• Career development opportunities

Company Culture

• Innovation: Encouraging creative thinking and innovative solutions to drive the business forward.
• Teamwork: A collaborative environment where every team member's input is valued.
• Continuous Learning: Commitment to professional development and ongoing learning.