E-commerce Manager

Job Description

We are seeking an innovative E-commerce Manager to oversee our online sales strategies and drive growth in Pretoria. This role requires a strategic thinker with experience in managing e-commerce platforms and a keen eye for market trends. The ideal candidate will work closely with cross-functional teams to enhance the customer journey and optimize our online presence.

Responsibilities

• Lead e-commerce platform enhancements to improve user experience.
• Work closely with the IT team to implement website updates and new technologies.
• Initiate partnerships with third-party vendors to expand product offerings.
• Create and manage email marketing campaigns to drive sales.
• Develop customer engagement strategies via social media and online promotions.
• Provide training and mentorship to junior e-commerce staff.
• Conduct competitor analysis to inform product and marketing decisions.

Requirements

Education

• Bachelor's degree in Marketing or Business Administration
• Master’s degree in E-commerce is an asset

Experience

• 5+ years of experience in an e-commerce leadership role

Technical Skills

• CRM Software
• Website Management

Soft Skills

• Analytical Skills
• Team Management

Certifications

• Google Analytics Certification

Languages

• English: Fluent

Advantageous

• Familiarity with A/B testing tools: Experience with tools like Optimizely or Google Optimize.
• Knowledge of multi-channel marketing strategies: Experience in integrating marketing efforts across various platforms.

Benefits

• Comprehensive health insurance options.
• Annual performance bonuses based on company success.
• Flexible remote working options.
• Regular team-building activities and social events.

Company Culture

• Diversity and Inclusion: We celebrate diverse backgrounds and experiences, fostering an inclusive workplace.
• Employee Empowerment: We value employee input and support their initiatives and ideas.