Technical Writer

Job Description

We are on the lookout for a skilled Technical Writer to join our dynamic team in Johannesburg. The ideal candidate will create clear, concise, and engaging documentation for our software solutions. You will collaborate closely with developers, engineers, and other stakeholders to capture product information effectively and ensure our users have the best experience.

Responsibilities

• Draft and review documentation for new product features and updates.
• Engage with users to gather insights on documentation usage.
• Train staff on the importance of documentation and best practices.
• Maintain an archive of documentation versions and updates.
• Collaborate with marketing to create product-related content.

Requirements

Education

• Bachelor's degree in English, Communication, or Technical Writing

Experience

• Minimum 3 years in a technical writing position

Technical Skills

• Technical Editing
• Research Skills

Soft Skills

• Creativity
• Organizational Skills

Languages

• English: Fluent

Advantageous

• Experience in software development: Knowledge of software development life cycle (SDLC) is a plus.
• Proficiency in multiple languages: Ability to write documentation in both English and Afrikaans is an advantage.

Benefits

• Comprehensive medical aid coverage
• Annual leave and sick leave
• Support for further education and training
• Remote work options available

Company Culture

• Innovation: We believe in pushing boundaries and embracing new ideas.
• Work-Life Balance: Our organization values personal time and encourages a healthy work-life balance.
• Sustainability: We are committed to environmentally friendly practices in our operations.