Food and Beverage Manager

Job Description

We are seeking a dynamic Food and Beverage Manager to lead our team in Durban. This role involves overseeing the full spectrum of food and beverage operations, ensuring customer satisfaction and the highest standards of service. The ideal candidate will have a strong background in hospitality, exceptional leadership skills, and a proven ability to drive sales and manage budgets.

Responsibilities

• Manage budget for food and beverage operations, ensuring cost control measures are in place.
• Establish relationships with local suppliers to source quality ingredients.
• Evaluate and improve service processes and procedures to enhance guest satisfaction.
• Conduct staff meetings to communicate operational updates and training needs.
• Assess guest preferences and adapt service offerings accordingly.
• Implement promotional activities to increase food and beverage sales.

Requirements

Education

• Bachelor's degree in Hospitality or related field

Experience

• 5+ years in food and beverage management with demonstrated success

Technical Skills

• Financial Acumen
• Event Planning

Soft Skills

• Customer Service Excellence
• Team Building

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Knowledge of local and international cuisine: Familiarity with different culinary styles and trends.
• Experience in staff recruitment and training: Ability to attract and retain high-quality staff.

Benefits

• Comprehensive health insurance
• Generous employee discounts
• Flexible scheduling options
• Opportunities for advancement within the company

Company Culture

• Continuous Learning: We support ongoing training and personal development.
• Guest-Centric Approach: Our guests are at the heart of everything we do, and we strive for their satisfaction.
• Community Engagement: We encourage our team to participate in community events and initiatives.