Freight Brokerage Consultant

Job Description

As a Freight Brokerage Consultant, you will manage client accounts, negotiate freight rates, and ensure timely shipment of goods. You'll collaborate with both clients and carriers to facilitate smooth transportation processes. Expertise in logistics and a knack for problem-solving are essential.

Responsibilities

• Develop and manage client accounts while ensuring satisfaction and retention.
• Monitor freight movement and provide tracking updates to clients.
• Conduct market research to stay informed about industry trends.
• Utilize logistics software to streamline freight management processes.
• Assist in training new team members on brokerage procedures.
• Implement best practices for improving logistics efficiency.
• Support sales initiatives by providing freight solutions to prospective clients.

Requirements

Education

• Diploma in Logistics or Supply Chain Management

Experience

• 3-5 years of experience in freight brokerage

Technical Skills

• Freight Management Systems
• Analytical Skills

Soft Skills

• Customer Service Orientation

Certifications

• Freight Broker License

Languages

• English: Fluent

Advantageous

• Knowledge of Import/Export Regulations: Expertise in navigating import/export laws and procedures.
• Previous experience in a Customer Service role: Experience in customer-focused environments.

Benefits

• Attractive salary package with commission structure
• Health and wellness benefits
• Work-life balance initiatives
• Continuous learning and career growth

Company Culture

• Teamwork: We believe in strong collaboration among teams to achieve our goals.
• Innovation: We encourage creative solutions and innovative thinking.
• Work-Life Balance: We promote a healthy work-life balance for all our employees.