E-commerce Manager

Job Description

As a key player in our e-commerce team, the E-commerce Manager will be responsible for strategizing and executing initiatives to boost online sales and improve customer experiences. The ideal candidate will have a thorough understanding of digital marketing, web analytics, and e-commerce platforms.

Responsibilities

• Formulate and execute strategies for increasing online visibility and sales.
• Analyze key performance indicators to assess the performance of online sales.
• Enhance website usability and customer journey for conversion improvement.
• Work closely with SEO and PPC teams to maximise online promotions.
• Manage online product listings and optimize for search engines.
• Create engaging content for email and social media marketing campaigns.
• Lead team meetings to align on e-commerce goals and objectives.
• Oversee customer feedback and implement solutions for improvements.
• Identify new market opportunities to expand e-commerce reach.
• Develop training materials for internal teams on e-commerce tools.

Requirements

Education

• Bachelor's degree in Business Administration, Marketing, or similar
• MBA is advantageous

Experience

• 4+ years of experience in e-commerce or digital marketing roles

Technical Skills

• E-commerce Strategy Development
• SEO and Content Management

Soft Skills

• Negotiation skills
• Project Management

Certifications

• Google Analytics Certification

Languages

• English: Fluent

Advantageous

• Familiarity with international e-commerce trends: Knowledge of how global e-commerce markets operate.
• Experience with A/B testing: Hands-on experience with A/B testing to optimize online campaigns.

Benefits

• Comprehensive health and dental insurance
• Flexible work schedule
• Employee discounts on products
• Access to professional development resources

Company Culture

• Customer Focus: Our customers are at the heart of all we do, driving our strategies and goals.
• Continuous Learning: We believe in lifelong learning and offer various learning opportunities to our team.
• Diversity and Inclusion: We celebrate diversity and strive to create an inclusive environment for all.