E-commerce Manager

Job Description

We are searching for a dynamic E-commerce Manager to lead our online strategies and enhance the digital shopping experience for customers. The successful candidate will oversee all aspects of e-commerce, from marketing to operations, ensuring increased sales and customer satisfaction. Join our committed team and make a significant impact in the e-commerce field.

Responsibilities

• Plan and execute promotional events to increase customer engagement and sales.
• Conduct market research to identify new opportunities and customer preferences.
• Manage customer feedback and implement strategies to improve customer satisfaction.
• Ensure compliance with e-commerce regulations and best practices.
• Prepare regular reports on sales performance and online marketing effectiveness.
• Develop and maintain relationships with key partners and stakeholders.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• Master's degree preferred

Experience

• 5+ years of experience in e-commerce management or digital marketing

Technical Skills

• SEO
• Google Analytics
• E-commerce Platforms
• Digital Marketing

Soft Skills

• Leadership
• Analytical Skills
• Communication
• Time Management

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience with UX/UI design principles: Knowledge of user experience design to enhance website navigation.
• Familiarity with A/B testing and conversion optimization: Ability to implement testing strategies to improve conversion rates.

Benefits

• Competitive salary package with performance bonuses.
• Health and wellness benefits.
• Flexible working hours.
• Opportunities for professional development.

Company Culture

• Collaborative Environment: Encourages teamwork and open communication.
• Innovation: We value creativity and innovative ideas.
• Employee Recognition: We celebrate successes and recognize the contributions of our team.