E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to lead our online sales efforts. The ideal candidate will have a robust understanding of digital marketing and e-commerce platforms, driving growth and enhancing the customer journey. You'll be responsible for developing strategies to increase revenue while optimizing the user experience.

Responsibilities

• Direct e-commerce sales strategies to achieve revenue targets.
• Enhance product visibility through SEO and SEM techniques.
• Establish and track KPIs for e-commerce performance.
• Stay updated on e-commerce trends and technologies.
• Provide exceptional customer service through online channels.
• Create promotional content for email marketing campaigns.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a related field
• Master's degree in e-commerce or digital marketing preferred

Experience

• 5+ years in e-commerce or online retail

Technical Skills

• E-commerce platforms (Shopify, WooCommerce)
• Digital Marketing Tools

Soft Skills

• Leadership
• Problem-solving

Certifications

• Digital Marketing Certification
• E-commerce Management Certification

Languages

• English: Fluent

Advantageous

• Knowledge of user experience (UX) design: Fundamental understanding of UX principles to enhance online shopping experiences.
• Experience in data analysis and reporting: Ability to analyze data and produce insightful reports.

Benefits

• Comprehensive medical aid and dental plan
• Annual bonuses linked to performance
• Work-life balance initiatives
• Employee development programs

Company Culture

• Professional Growth: We provide opportunities for professional development and continuous learning.
• Inclusivity: We strive for an inclusive culture where every team member's voice is heard.
• Work-Life Balance: We recognize the importance of work-life balance and support flexible work options.