E-commerce Manager

Durban FULL TIME R25,000 - R37,500 / Month
(R300,000 - R450,000 / Year)

Job Description

We are seeking an experienced E-commerce Manager to spearhead our online sales strategies and enhance the customer journey for our growing e-commerce platform. The ideal candidate will have comprehensive knowledge of e-commerce best practices and proven success in digital marketing.

Responsibilities

  • Create strategic plans that align with overall company objectives.
  • Manage customer relationships and enhance customer service policies.
  • Drive user engagement through innovative content and campaigns.
  • Optimize online product listings to improve visibility and conversion rates.
  • Monitor, analyze, and report on performance metrics.
  • Ensure compliance with all relevant regulations and e-commerce standards.

Requirements

Education
  • Bachelor's degree in Marketing, Business, or related field
  • Master's degree is a plus
Experience
  • 5+ years of experience in e-commerce management or digital marketing
Technical Skills
  • E-commerce Platforms (Shopify, WooCommerce)
  • SEO and SEM
Soft Skills
  • Analytical Skills
  • Team Leadership
Certifications
  • Google Analytics Certification
  • Certified E-commerce Marketing Specialist
Languages
  • English: Fluent

Advantageous

  • Familiarity with Google Ads and Facebook Ads: Experience in managing paid advertising campaigns.
  • Knowledge of UX/UI principles: Understanding of best practices in user experience and interface design.

Benefits

  • Competitive salary package
  • Health insurance coverage
  • Flexible working hours
  • Opportunities for professional development

Company Culture

  • Innovative Thinking: We encourage creative solutions and fresh approaches to problems.
  • Collaborative Environment: Teamwork is at the heart of our company culture, promoting collaboration across all departments.
Status: Closed