Healthcare Administrator

Job Description

Seeking a detail-oriented Healthcare Administrator in Cape Town to ensure effective healthcare management and compliance with standards. You will oversee operations and contribute to improving patient satisfaction through effective administration. This is an exciting opportunity to make a real difference in healthcare delivery.

Responsibilities

• Facilitate effective communication between patients, healthcare staff, and management.
• Monitor performance metrics and prepare insights for operational improvements.
• Implement systems for tracking patient satisfaction and service quality.
• Ensure cleanliness and orderliness of the healthcare facility.
• Participate in meetings with healthcare stakeholders to discuss operational goals.
• Conduct audits of administrative practices to identify areas for improvement.
• Provide front desk support and assist with patient check-ins and out processing.

Requirements

Education

• Bachelor's degree in Business Administration or Healthcare Management
• Master's degree in Business or Health Administration is an advantage

Experience

• Minimum 4 years experience in a healthcare setting

Technical Skills

• Healthcare Management Software
• Data Analysis

Soft Skills

• Leadership
• Negotiation

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)
• Project Management Professional (PMP)

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Proficiency in budget management: Extensive experience managing budgets and optimizing costs in a healthcare setting.
• Knowledge of quality improvement methodologies: Familiarity with methodologies like Lean and Six Sigma.

Benefits

• Competitive health, dental, and vision coverage
• Pension plan with company contributions
• Work from home options available
• Continuous training and career progression

Company Culture

• Innovation at Heart: Our team embraces innovative ideas to enhance patient care and service delivery.
• Supportive Environment: We provide support to our staff to ensure their success and well-being.
• Respect and Integrity: We uphold the values of respect and integrity in all our interactions.