IT Support Technician

Job Description

We're on the lookout for an IT Support Technician to join our growing team in East London. The ideal candidate will provide technical support, troubleshoot issues, and ensure that all IT systems are running smoothly. You will be at the forefront of our operations, assisting colleagues and clients with their IT needs.

Responsibilities

• Provide first-level support for hardware issues.
• Install and troubleshoot printers and other peripherals.
• Assist in managing IT inventory and assets.
• Evaluate and recommend improvements for IT processes.

Requirements

Education

• Bachelor's degree in Computer Science or related field

Experience

• 3+ years of experience in IT support roles

Technical Skills

• Active Directory
• Email Systems

Soft Skills

• Problem-solving

Certifications

• CompTIA A+ Certification

Languages

• English: Fluent

Advantageous

• Familiarity with Cybersecurity Practices: Knowledge of cybersecurity best practices to protect IT systems.

Benefits

• Comprehensive health insurance
• Retirement savings plan with company match
• Opportunity for skill development and certifications
• Work-life balance initiatives

Company Culture

• Work-Life Balance: We prioritize the well-being of our employees by promoting a healthy work-life balance.