Receptionist and Information Clerk

Job Description

We are seeking a skilled Receptionist and Information Clerk to join our dynamic team. You will be the first point of contact for clients, providing exceptional customer service and administrative support.

Responsibilities

• Provide accurate information to clients and stakeholders.
• Assist with the preparation of documents for meetings.
• Perform data entry and maintain filing systems.
• Assist in the onboarding of new employees when required.
• Manage outgoing mail and packages.
• Participate in continuous improvement initiatives for office processes.
• Conduct basic IT troubleshooting for office equipment.

Requirements

Education

• Matric certificate or equivalent
• Additional training in customer service or administration is an advantage

Experience

• 3+ years of experience in customer service or a receptionist role

Technical Skills

• Office Management Software
• Basic IT Skills

Soft Skills

• Customer Service
• Adaptability

Certifications

• First Aid Certification
• Customer Service Training

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in the Construction Industry: Background in a similar industry enhances understanding of client needs and project goals.
• Project Management Skills: Ability to assist with project coordination and administrative planning.

Benefits

• Comprehensive health insurance
• Retirement savings plan contributions
• Flexible working hours
• Continuous training and development opportunities

Company Culture

• Innovation: We encourage creative ideas and innovative solutions from all team members.
• Diversity and Inclusion: We celebrate diversity and create an inclusive environment for all employees.
• Work-Life Balance: We value the well-being of our team and promote a healthy work-life balance.