E-commerce Manager

Job Description

We are on the lookout for a dynamic E-commerce Manager. In this role, you will oversee our online sales strategy and ensure the growth of our e-commerce platform. You will collaborate with marketing, sales, and IT teams to enhance user experience and drive digital sales.

Responsibilities

• Develop online sales strategies that align with business goals.
• Facilitate effective communication between various departments to ensure project success.
• Implement data analytics to track e-commerce KPIs and identify growth opportunities.
• Ensure compliance with e-commerce regulations and policies.
• Manage the e-commerce platforms and partner with relevant vendors.
• Lead training sessions for team members on e-commerce best practices.
• Enhance user experience through site improvements and updates.
• Engage in community building through social media and online forums.
• Foster relationships with external partners and stakeholders.

Requirements

Education

• Bachelor's degree in Marketing or related field
• Professional certifications in e-commerce or digital marketing are preferred

Experience

• 5+ years of experience in e-commerce or digital marketing roles.

Technical Skills

• E-commerce Systems
• Content Management Systems

Soft Skills

• Problem-solving
• Teamwork

Languages

• English: Fluent
• Zulu: Fluent

Advantageous

• Proficiency in HTML/CSS: Understanding of web technologies that enhance product listings.
• Familiarity with CRM software: Experience using CRM tools to manage customer relationships.

Benefits

• Health and wellness programs
• Yearly bonuses based on performance
• Opportunities for professional development
• Work-life balance initiatives

Company Culture

• Continuous Improvement: Our commitment to learning and growth is reflected in our training initiatives.
• Customer-centric Focus: We are dedicated to understanding and meeting the needs of our customers.
• Work-Life Balance: We prioritize the well-being of our employees, promoting a balanced work-life dynamic.