Quality Assurance Analyst

Job Description

We are looking for a Customer Support Representative who is passionate about helping customers. In this role, you will be the first line of contact for our clients, resolving inquiries, and providing solutions. The ideal candidate should possess excellent communication skills and a positive attitude towards customer interaction.

Responsibilities

• Create detailed, comprehensive, and well-structured test plans.
• Work alongside developers to troubleshoot issues and identify solutions.
• Conduct manual testing and automate test scripts where applicable.
• Review requirements, specifications, and technical design documents.
• Track quality assurance metrics and report findings to the team.
• Ensure timely and effective issue resolution before project deadlines.
• Maintain a repository of test assets for future projects.

Requirements

Education

• Bachelor's degree in Computer Science or related field

Experience

• 3+ years of experience in software testing

Technical Skills

• QA Testing
• Automation Tools (Selenium)

Soft Skills

• Attention to Detail
• Team Collaboration

Certifications

• ISTQB Certified Tester

Languages

• English: Fluent

Advantageous

• Experience with Load Testing Tools: Familiarity with load testing tools like JMeter or LoadRunner.
• Knowledge of Agile Methodologies: Understanding of Agile processes and frameworks.

Benefits

• Competitive salary and performance bonuses
• Medical aid and health insurance
• Generous leave policy
• Opportunities for professional development

Company Culture

• Innovation: We encourage innovative thinking and creative problem-solving.
• Team Spirit: Our team thrives on collaboration and mutual respect.
• Continuous Learning: We believe in continuous learning and growth opportunities for all staff.