Retail Manager

Job Description

We are seeking a motivated Retail Manager to lead our store in Johannesburg. In this role, you'll be responsible for overseeing daily operations, driving sales, and delivering exceptional customer service. You'll work closely with a diverse team to ensure a vibrant shopping environment and meet business goals.

Responsibilities

• Direct daily retail activities with a focus on operational excellence.
• Inspire and lead your team to deliver memorable customer experiences.
• Oversee stock management and coordinate with suppliers for timely deliveries.
• Evaluate performance metrics to drive continuous improvement.
• Create promotional strategies to attract new customers and retain existing ones.
• Engage with customers to build relationships and understand their needs.
• Conduct regular performance evaluations to ensure team members meet set goals.

Requirements

Education

• Bachelor's degree in Retail Management, Business Administration or related field

Experience

• Minimum 5 years of experience in a managerial role within a retail environment

Technical Skills

• Retail Operations Management
• Inventory Management

Soft Skills

• Problem-Solving
• Team Building

Languages

• English: Fluent

Advantageous

• Familiarity with e-commerce platforms: Experience managing online retail channels.
• Knowledge of sustainable retail practices: Awareness of sustainable practices in the retail sector.

Benefits

• Attractive salary package with bonus potential
• Health and wellness benefits for employees
• Discounts on merchandise for staff
• Pathways for personal and professional growth

Company Culture

• Inclusivity: We embrace diversity and ensure that every employee feels welcomed and valued.
• Empowerment: We empower our staff to take initiative and make decisions in their roles.
• Fun Work Environment: We cultivate an enjoyable workplace, balancing productivity with a sense of fun.