Hospitality Manager

We are on the lookout for a driven Hospitality Manager to lead our operations in Port Elizabeth. The chosen candidate will be responsible for overseeing all aspects of hotel management, from ensuring high standards of service to managing budgets and staff. You will play a crucial role in enhancing the guest experience and driving operational efficiency.

Category: Hospitality and Tourism - Hotel Management
Full Time

• R300,000 - R450,000 / Year
• R25000 - R37500 / Month

Closing Date: 2025-08-01
Location: Port Elizabeth

• Lead hotel staff to ensure outstanding service delivery.
• Manage budgets and financial targets effectively.
• Enhance marketing strategies to attract guests.
• Facilitate staff training and development programs.
• Address guest complaints and feedback with professionalism.
• Ensure adherence to health and safety protocols.
• Implement new operational procedures for efficiency.
• Support event planning and execution for functions hosted at the hotel.

• Bachelor's degree in Hospitality Management or related field
• Budget Management Proficient in managing hotel budgets and financial performance.
• Guest Relations Exceptional skills in maintaining guest satisfaction and handling complaints.
• Staff Training Skilled in training staff to deliver high service standards.
• Event Planning Experience in planning and executing events at the hotel.
• Leadership Strong leadership qualities to inspire and motivate teams.
• Communication Excellent verbal and written communication skills.
• Problem Solving Adept at resolving issues and managing crises.
• Certified Hospitality Administrator (CHA)
• First Aid certification
• English (Fluent)
• Afrikaans (Conversational)

• Experience in hospitality marketing: Skills in promoting hotel services to attract guests.
• Multi-language proficiency: Ability to communicate in multiple languages enhances guest relations.

• Attractive salary structure with bonuses
• Comprehensive health benefits
• Generous leave policies
• Opportunities for professional growth and training

• Innovation-Driven: We value new ideas and approaches to improve our services continuously.
• Supportive Atmosphere: Our work environment is supportive, promoting both personal and professional development.
• Diversity and Inclusion Focus: We celebrate diversity and are committed to creating an inclusive workplace.

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