IT Support Technician

Job Description

We are seeking a detail-oriented IT Support Technician who will be responsible for providing technical support and ensuring the efficient operation of IT systems. If you have a passion for technology and a knack for problem-solving, this could be the perfect opportunity for you.

Responsibilities

• Manage help desk requests and ensure timely resolution of issues.
• Troubleshoot and resolve network connectivity issues.
• Maintain inventory of IT equipment and software licenses.
• Coordinate with external vendors for hardware repairs.
• Support the implementation of new IT projects and initiatives.

Advantageous

• Microsoft Certified: Azure Fundamentals: Certification showing foundational knowledge of cloud services.
• Familiarity with ITIL Framework: Understanding of IT service management best practices.

Benefits

• Market-related salary
• Health and wellness programs
• Flexible work hours
• Paid training and certification opportunities

Company Culture

• Continuous Learning: We believe in continuous learning and provide resources for personal and professional growth.
• Team Collaboration: Collaboration is key to our success, and we promote teamwork across all departments.
• Customer Focus: Our commitment to customer service drives our everyday operations and decision-making.