Medical Office Assistant

Job Description

We are seeking a dedicated Medical Office Assistant to support our healthcare team in Cape Town. The ideal candidate will have experience in handling patient interactions, scheduling appointments, and managing medical records to ensure a smooth operation of our facility.

Responsibilities

• Assist patients with check-in and check-out processes.
• Schedule follow-up appointments and handle cancellations.
• Maintain medical records and ensure confidentiality.
• Support healthcare professionals with clerical work.
• Process billing information and manage patient inquiries.
• Keep office supplies stocked and organized.
• Prepare and file patient charts and documentation.
• Ensure all safety and hygiene protocols are followed.
• Participate in training and development activities.

Requirements

Education

• High school diploma
• Post-secondary education in healthcare administration preferred

Experience

• 2+ years working in a healthcare setting.

Technical Skills

• Data Entry
• Patient Management Software

Soft Skills

• Interpersonal Skills
• Attention to Detail

Certifications

• Certified Healthcare Administrative Professional (CHAP)

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Bilingual in English and Afrikaans: Ability to communicate in both languages is beneficial.
• Proficiency in medical billing: Experience in managing medical billing processes.

Benefits

• Attractive employee benefits including medical aid
• Annual bonus structure
• Work-life balance initiatives
• Ongoing training and career growth opportunities

Company Culture

• Innovation: We encourage innovation in our practices and strive for excellence in every task.
• Teamwork: We believe in the power of teamwork to enhance our services and patient care.
• Continuous Improvement: We are dedicated to continuous improvement, both in our services and professional development.