Healthcare Administrator

Job Description

We are looking for a Healthcare Administrator to manage and enhance our healthcare operations in Cape Town. The ideal candidate will possess knowledge of healthcare regulations and experience in administration to ensure the efficient handling of patient information and the smooth operation of services.

Responsibilities

• Manage patient records and ensure confidentiality is maintained.
• Coordinate communication between healthcare professionals and patients.
• Ensure compliance with healthcare regulations and accreditation standards.
• Oversee scheduling and appointment systems for optimal patient flow.
• Develop administrative policies to improve healthcare service delivery.
• Handle patient inquiries and complaints in a professional manner.
• Assist in the development of departmental budgets and financial reports.
• Monitor and report on key performance indicators for the department.

Requirements

Education

• Bachelor's degree in Healthcare Management or related field
• Master's degree in Business Administration (MBA) is a plus

Experience

• 3-5 years of experience in a healthcare environment

Technical Skills

• Data Analysis
• Project Management Software

Soft Skills

• Leadership
• Problem-solving

Certifications

• Healthcare Compliance Certification (HCC)
• Lean Six Sigma Certification is a plus

Languages

• English: Fluent

Advantageous

• Familiarity with healthcare billing systems: Knowledge of billing processes and insurance claims management.
• Experience in staff training and development: Previous experience in training healthcare staff on administrative procedures.

Benefits

• Medical aid, pension fund, and bonus structure
• Flexible working hours and short work weeks
• Ongoing professional development opportunities
• Supportive work environment with a focus on teamwork

Company Culture

• Team-Oriented Atmosphere: We encourage collaboration and value each member’s input in decision-making.
• Focus on Community Health: Our aim is to enhance the health of our community through our services and outreach programs.
• Commitment to Diversity: We value diversity and strive to create an inclusive workforce that represents the community we serve.