E-commerce Manager

Job Description

Are you passionate about e-commerce and digital marketing? We are looking for an E-commerce Manager to drive our online sales strategies in Durban. This role involves managing our e-commerce platforms, optimizing the user experience, and collaborating with marketing teams to boost brand presence and sales. If you have a knack for data analysis and a keen understanding of online consumer behavior, we want you on our team!

Responsibilities

• Lead the strategy and execution of e-commerce marketing initiatives.
• Monitor and analyze KPIs to drive improvement.
• Enhance product listings and promotions to attract customers.
• Work with design teams to create compelling content.
• Implement customer feedback mechanisms to improve service.
• Coordinate with logistics teams to ensure timely deliveries.
• Manage promotional campaigns and track their effectiveness.
• Develop training materials for staff on best e-commerce practices.

Requirements

Education

• Bachelor's degree in a relevant field
• Master's preferred

Experience

• 5 years in e-commerce or digital marketing management

Technical Skills

• PPC advertising
• Social media marketing

Soft Skills

• Project management
• Customer service orientation

Certifications

• HubSpot Inbound Marketing Certification
• Facebook Blueprint Certification

Languages

• English: Fluent

Advantageous

• Familiarity with email marketing software: Experience using tools like Mailchimp or Klaviyo for email campaigns.
• Knowledge of affiliate marketing strategies: Understanding and implementing affiliate marketing strategies to enhance sales.

Benefits

• Comprehensive employee benefits
• Opportunities for professional development and growth
• Performance bonuses based on KPI achievements
• Work-life balance initiatives

Company Culture

• Diversity and Inclusion: Valuing diverse backgrounds and perspectives to foster a welcoming workplace.
• Continuous Learning: Opportunities for professional growth through training and development.
• Community Engagement: Engagement with the local community through various outreach programs.