User Experience Researcher

Johannesburg Full-time R30,000 - R40,000 / Month
(R360,000 - R480,000 / Year)

Job Description

As a User Experience Researcher at Tech Innovations Inc., you will play a pivotal role in shaping our products by conducting user research, analyzing findings, and providing insights that drive design decisions. You will collaborate closely with UI designers and product managers to ensure our user experience is top-notch.

Responsibilities

  • Design and conduct various user research activities including A/B testing.
  • Collaborate with multidisciplinary teams to integrate user insights into product development.
  • Document research processes and outcomes extensively.
  • Translate research findings into design recommendations that enhance user satisfaction.
  • Facilitate user feedback sessions to refine prototype designs.
  • Engage in stakeholder meetings to provide updates on user experience research.
  • Adopt a user-centered design approach throughout the project lifecycle.
  • Contribute to design critiques and help improve overall design quality.

Requirements

Education
  • Bachelor's degree in Design, Human-Computer Interaction, or a similar field
  • Master's degree in User Experience Design is preferred
Experience
  • 5+ years of experience in user experience research and design
Technical Skills
  • Usability Testing
  • User Interaction Tools
Soft Skills
  • Empathy
  • Presentation Skills
Certifications
  • UX Certification from Nielsen Norman Group
  • HFI Certified Usability Analyst
Languages
  • English: Fluent

Advantageous

  • Familiarity with Front-end Development: Basic understanding of HTML, CSS, and JavaScript to collaborate effectively with developers.
  • Experience with Remote User Testing: Experience conducting user tests remotely to gather insights from a broader audience.

Benefits

  • Full health coverage including dental and vision
  • Retirement savings plan with employer contribution
  • Hybrid work environment
  • Wellness programs and mental health support

Company Culture

  • Diversity and Inclusion: We embrace diversity and inclusion, promoting a culture where everyone feels welcome.
  • Employee Empowerment: We encourage employees to take ownership of their projects and drive innovation.
Status: Closed