Healthcare Administrator

Job Description

We are seeking a highly organized Healthcare Administrator to oversee daily operations and manage patient care activities. The ideal candidate will be responsible for ensuring compliance with health regulations, facilitating communication between departments, and implementing systems to enhance service delivery.

Responsibilities

• Manage scheduling for healthcare providers and coordinate patient appointments.
• Implement strategies to enhance patient satisfaction and feedback.
• Collaborate with different departments to facilitate smooth operations.
• Ensure accurate billing and coding practices within the administration.
• Conduct staff performance evaluations and provide relevant training.
• Facilitate staff meetings to review policies and procedures.
• Track healthcare trends to inform policy updates and improvements.
• Assist in the recruitment and onboarding of new staff.
• Ensure compliance with data protection regulations regarding patient information.
• Coordinate community outreach programs to promote healthcare services.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Additional qualifications in Health Information Management appreciated

Experience

• 5+ years of experience in a healthcare administrative role

Technical Skills

• Health Operations Management
• Regulatory Compliance

Soft Skills

• Critical Thinking
• Conflict Resolution

Certifications

• Certified Medical Manager (CMM)
• Project Management Professional (PMP)

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Leadership training or workshops: Participation in leadership programs beneficial for management roles.
• Exposure to Quality Improvement Initiatives: Experience in implementing initiatives that enhance patient care standards.

Benefits

• Comprehensive medical, dental, and vision coverage
• Competitive salary and performance bonuses
• Paid time off and flexible work schedules
• Opportunities for professional development

Company Culture

• Continuous Improvement: Our organization fosters a culture of continuous learning and improvement.
• Community Engagement: We encourage staff to engage with the community and support local initiatives.
• Inclusivity: A commitment to creating an inclusive work environment for all employees.