Healthcare Administrator

Job Description

Join our team as a Healthcare Administrator in Cape Town where you'll play a vital role in managing healthcare operations. Utilize your skills to improve patient experience and streamline processes while ensuring compliance with regulations.

Responsibilities

• Oversee overall administration of healthcare services.
• Coordinate patient flow and manage appointment scheduling.
• Develop operational strategies to enhance service efficiency.
• Supervise staff performance and conduct evaluations.
• Address patient complaints and improve services.
• Manage healthcare marketing initiatives.
• Collaborate with other departments to improve patient care.
• Lead healthcare projects and initiatives.

Requirements

Education

• Bachelor's degree in Business Administration with healthcare focus
• Master's degree in Healthcare Management is preferred

Experience

• 4+ years of experience in healthcare management or administration

Technical Skills

• Healthcare Policy
• Financial Acumen

Soft Skills

• Organizational Skills
• Interpersonal Skills

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)
• Project Management Professional (PMP)

Languages

• English: Fluent

Advantageous

• Experience in staff training and development: Background in developing training programs for healthcare staff.
• Familiarity with electronic health records (EHR): Hands-on experience in managing and maintaining EHR systems.

Benefits

• Comprehensive health and wellness programme
• Flexible working hours
• Continuous learning and development support
• Employee assistance programmes
• Work-life balance initiatives

Company Culture

• Continuous Improvement: Fostering an environment of continuous improvement for our services and processes.
• Respect: We respect every team member's input and strive for a supportive workplace.
• Community Engagement: Actively engaging with the communities we serve to improve healthcare outcomes.