E-commerce Coordinator

Job Description

We are on the lookout for an E-commerce Coordinator to join our dedicated team. The successful candidate will be crucial in executing our online sales strategies and optimizing the customer journey across our platforms. You will collaborate closely with marketing, sales, and IT departments to ensure that our e-commerce operations run smoothly and efficiently.

Responsibilities

• Manage and optimize product listings on the e-commerce platform.
• Collaborate with the marketing team to design promotional campaigns.
• Analyze sales data to identify trends and improve our offerings.
• Ensure high standards of customer service throughout the online shopping experience.
• Monitor stock levels and coordinate with suppliers.
• Assist in implementing website updates and ensuring content accuracy.
• Create and manage email marketing campaigns to drive traffic.
• Regularly report on performance metrics and KPIs.

Requirements

Education

• Bachelor's degree in Business Administration or related field

Experience

• 3-5 years in an e-commerce or digital marketing role

Technical Skills

• Email Marketing Tools
• Social Media Advertising

Soft Skills

• Interpersonal Skills
• Organization

Languages

• English: Fluent

Advantageous

• Experience with Shopify: Familiarity with Shopify as an e-commerce platform.
• Experience with Adobe Creative Suite: Skills in graphic design for marketing purposes.

Benefits

• Medical aid and other health benefits
• Generous leave policy
• Flexible working arrangements
• Employee discounts on products

Company Culture

• Collaborative Environment: We emphasize teamwork and collaboration, promoting an inclusive workspace where all voices are heard.
• Innovative Mindset: We encourage out-of-the-box thinking and value innovation in all aspects of our work.
• Continuous Improvement: Fostering a culture of learning and growth through consistent feedback and development opportunities.