E-commerce Manager

Job Description

We are looking for an E-commerce Manager to join our dynamic team in Pretoria. The ideal candidate will champion our digital sales strategy, oversee website management, and ensure a seamless customer experience across all online platforms.

Responsibilities

• Lead the development of the e-commerce strategy and implement best practices.
• Enhance user engagement and retention by optimizing the customer journey.
• Conduct regular audits of the website for usability and functionality.
• Collaborate with IT and design teams for website improvements.
• Utilize data analytics tools to track performance and drive strategic decisions.
• Negotiate contracts with service providers to ensure competitive pricing.
• Manage budgets for various e-commerce initiatives.
• Train and mentor e-commerce team members on best practices and new tools.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or a related field

Experience

• Minimum of 3-5 years of experience in e-commerce management

Technical Skills

• E-commerce Platforms
• Digital Marketing
• Data Analytics

Soft Skills

• Leadership
• Communication
• Problem-solving

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience with Google Analytics: Ability to analyze website data to inform marketing strategies.
• Familiarity with UX/UI design principles: Understanding of design principles to enhance user experience.

Benefits

• Competitive salary and performance bonuses
• Health and wellness benefits
• Flexible working hours
• Opportunities for professional development and growth

Company Culture

• Collaborative Environment: We promote teamwork and collaboration to achieve shared goals.
• Continuous Improvement: We believe in continuous learning and improvement for all employees.
• Diversity and Inclusion: We value diversity and encourage applications from all backgrounds.