E-commerce Manager

Job Description

As our E-commerce Manager, you will be at the forefront of our digital retail strategy. This role involves overseeing all e-commerce operations, improving site performance, and implementing strategic marketing initiatives. We're looking for someone who is results-driven and enjoys a fast-paced environment. If you're ready to make an impact, apply now!

Responsibilities

• Develop and execute e-commerce strategies to increase traffic and sales.
• Manage all aspects of our online store, including website merchandising, product uploads, and inventory management.
• Analyze market trends and competitor strategies to inform decisions.
• Collaborate closely with marketing teams to design and implement promotional campaigns.
• Utilize analytics tools to measure and report on website performance metrics.
• Enhance customer experience through UX improvements and personalized marketing.
• Oversee the management of customer service and support issues on the e-commerce platform.
• Lead cross-functional teams in the execution of e-commerce projects.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• MBA is an advantage

Experience

• 3-5 years of experience in e-commerce management

Technical Skills

• E-commerce Platforms
• Google Analytics
• SEO

Soft Skills

• Leadership
• Analytical Skills
• Creative Thinking

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience with digital marketing tools: Hands-on experience with tools like Google AdWords and Facebook Ads.
• Knowledge of UX/UI design principles: Understanding of user experience and interface design to enhance website functionality.

Benefits

• Competitive salary package
• Medical aid contributions
• Flexible working hours
• Employee discounts

Company Culture

• Innovative Environment: We promote a forward-thinking atmosphere where fresh ideas thrive.
• Team Spirit: Our team is collaborative and supportive, ensuring everyone's contribution is valued.
• Work-Life Balance: We encourage a healthy work-life balance for our employees through flexible working arrangements.