IT Technician

Job Description

Join our dynamic team in Port Elizabeth as an IT Technician. You will play a crucial role in maintaining and supporting our IT infrastructure. This role requires someone with a proactive approach to problem-solving and a knack for diagnosing IT issues quickly. Your day-to-day tasks will involve managing user accounts, software installations, hardware repairs, and assisting with network configurations. We prioritize innovation and technical expertise in our work environment, making this an excellent opportunity for growth.

Responsibilities

• Troubleshoot and resolve hardware and software issues in a timely manner.
• Manage IT inventory and documentation for tracking purposes.
• Configure and maintain user workstations and peripherals.
• Provide first-level technical support to employees and assist with IT-related queries.
• Monitor and maintain network systems and servers.
• Implement security measures to protect company data and IT assets.
• Assist in the setup of IT equipment for staff and new joiners.
• Perform regular system backups and updates to ensure data integrity.
• Collaborate with the IT team to improve systems and processes.
• Conduct training for end-users on new software and technology.

Advantageous

• Microsoft Certified: Azure Fundamentals: Certification demonstrating expertise in Microsoft Azure fundamentals.
• CompTIA A+ Certified: Certification in foundational IT skills and knowledge.

Benefits

• Competitive salary package
• Health and wellness benefits
• Professional development opportunities
• Supportive team environment with growth potential

Company Culture

• Collaborative Environment: We encourage teamwork and collaboration among our staff to enhance innovation.
• Continuous Growth: Opportunities for personal and professional development are at the core of our philosophy.
• Inclusive Workplace: We are committed to creating a diverse workforce and providing equal opportunities for all.