Retail Manager

Job Description

We are seeking a dynamic Retail Manager to oversee daily operations, drive sales growth, and enhance the customer experience in our Cape Town branch. The ideal candidate will possess outstanding leadership skills and a deep understanding of retail management.

Responsibilities

• Drive sales through customer engagement and best practices.
• Develop strong relationships with customers and address their needs.
• Analyze sales data and report findings to upper management.
• Coordinate with marketing for store promotions and events.
• Ensure effective communication between all departments in the store.

Requirements

Education

• Bachelor's degree in Retail Management or related field
• Master's degree is preferred

Experience

• 5+ years of experience in a management role within retail

Technical Skills

• Team Management
• Analytical Skills

Soft Skills

• Negotiation Skills
• Customer Focus

Certifications

• Certified Retail Management Professional (CRMP)

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Knowledge of Local Market Trends: Understanding of consumer behavior in the Cape Town area.
• Bilingual (Afrikaans and English): Ability to converse fluently in both Afrikaans and English.

Benefits

• Comprehensive health insurance
• Performance-based bonuses
• Employee training and development programs
• Flexible work hours

Company Culture

• Focus on Growth: We believe in continuous improvement and provide opportunities for personal and professional development.
• Customer-Centric Approach: Our commitment to customer satisfaction drives our decision-making.
• Fun and Dynamic Atmosphere: We strive to create a vibrant workplace where people enjoy coming to work.