Restaurant Manager

Job Description

We are seeking an experienced Restaurant Manager to oversee daily operations, ensure exceptional service, and enhance customer satisfaction at our Durban location. The ideal candidate will be a strong leader with a passion for the hospitality industry.

Responsibilities

• Direct all aspects of restaurant management to drive growth.
• Lead team meetings to communicate goals and improve service standards.
• Monitor and analyze financial performance metrics.
• Enhance guest experiences through quality service and ambiance.
• Work closely with HR to recruit and retain talented staff.
• Stay updated on industry trends to keep the restaurant competitive.
• Coordinate special events and promotions to increase customer traffic.

Requirements

Education

• Bachelor's degree in Hospitality Management or related field
• Master's degree is an advantage

Experience

• 5+ years of experience in a managerial role within a restaurant

Technical Skills

• Operational Management
• Marketing Strategies

Soft Skills

• Time Management
• Problem-solving

Certifications

• Wine and Spirit Education Trust (WSET)
• First Aid Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Culinary knowledge: Understanding of food preparation and presentation.
• Event planning experience: Experience in organizing special events and promotions.

Benefits

• Comprehensive health coverage including dental and vision
• 401(k) retirement plan with company match
• Paid time off and holiday pay
• Opportunities for professional development

Company Culture

• Respect and Inclusion: We value respect and inclusion, encouraging diverse perspectives and ideas.
• Work-Life Balance: Our team enjoys a healthy work-life balance, allowing flexibility and time for family.
• Innovation: We encourage innovative ideas that enhance our restaurant experience.