E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to oversee our online sales strategy and operations. The successful candidate will be responsible for managing our online presence, optimizing the customer journey, and driving sales growth across our e-commerce platforms.

Responsibilities

• Create and manage budget for digital marketing activities.
• Develop promotional strategies for product launches and seasonality.
• Utilize SEO and SEM best practices to enhance online visibility.
• Work with customer service to address and resolve online consumer issues.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or related field
• MBA is a plus

Experience

• 5+ years of experience in e-commerce or digital sales management

Technical Skills

• Social Media Advertising
• SEO Optimization

Soft Skills

• Strategic Planning
• Problem-solving

Certifications

• Certified Digital Marketing Professional
• Google Ads Certification

Languages

• English: Fluent

Advantageous

• Experience in managing budgets for online marketing campaigns: Ability to track and optimize marketing spend to maximize ROI.
• Familiarity with CRM tools: Experience using CRM software to manage customer relationships and data.

Benefits

• Comprehensive health insurance
• Annual performance bonuses
• Work-from-home flexibility
• Continuous learning opportunities

Company Culture

• Inclusivity: We are committed to creating a diverse and inclusive workplace, where everyone can contribute and succeed.
• Customer Focus: Our customers are at the heart of everything we do, driving our e-commerce strategies and decisions.
• Accountability: We hold ourselves accountable to our goals and are dedicated to delivering the best results for our customers.